STRATEGIC CONTRACT MANAGEMENT

Initiate Contract Management

• Identify Stakeholders & Define Roles and Responsibilities​
• Conduct Internal and External Kick-off Meetings​
• Develop Performance Measurement System​ (Measuring Performance, KPIs, Supplier Performance Score Card)​
• Agree on Contract Management Plan (CMP)​
• Agree on Relationship Management Process

Manage Contract

• Measure Partner's Financial Health & Performance (KPIs) 
• Conduct Performance Reviews (Tier 1: 1x quarter, Tier 2: 1x year) 
• Manage Contract Pricing (Competitive Advantage Measurement System (CAMS™)/Price Discipline™) ​
• Conduct Value Improvement Programs (AIM&DRIVE® Strategic Cost Challenge) 
• Manage & Control Contract Changes, Claims & Disputes 

Close Contract

• Conclude Supply Agreement​ with either "Path Forward Checklist" or the "Contract Termination Checklist" depending on whether contract is being renewed or terminated.
• Evaluate Partner's and Company's performance and share feedback
• Capture Lessons Learned​